Store Policy
Customer Care
We aim to create a safe and secure environment for our consumers and us. This means being transparent about privacy and safety to bring comfort to all of our customers. If you have any queries, please visit our 'CONTACT' page and fill out the form provided, or email us at simplylivingbyella@gmail.com. We are dedicated to providing a safe and welcoming space on our website so you can shop with confidence.
Privacy & Safety
Our user’s privacy is of the highest importance to us, so any information that you share with us is confidential and deleted after its intended use. We do not share information with any unnecessary third parties unless you choose to, for example, payment choices like Paypal, Klarna, and Clearpay. For legal reasons, we are not responsible or any third party you choose to pay with, but they are trusted and have their own customer care policies, so you can shop with peace of mind. We will only contact you when necessary with updates on orders, customer service enquiries or unless you agree to be contacted. We will not send you marketing unless you sign up to be contacted with updates from us.